Testimonials
EXCELLENT Based on 15 reviews Posted on Dean ConnollyTrustindex verifies that the original source of the review is Google. After mum passed recently (Dec 2025) we contacted J A Kelly to help take care of the funeral arrangements. I have to say it was the best decision we could have made. The care and support we received from Jack and Martin was first class. Nothing was too much trouble and they were there for any questions or concerns that arose during what was an extremely difficult time for the family. The attention to detail for every aspect of the funeral arrangements was made so much easier by the guidance they gave us and we genuinely wouldn't have known where to start without them. A day that the whole family was dreading was made so much easier by the sensitive and caring way that J A Kelly handled everything. I know that I speak for the entire family when I say that we can't thank them enough for everything.Posted on WAYNE CONNOLLYTrustindex verifies that the original source of the review is Google. Having recently lost our beloved Mum, just before Christmas, things were chaotic to say the least. J A Kelly came highly recommended from a family member and we cannot thank them enough for not only guiding us through a very tough time, but the care, attention and patience they showed us all just made the whole process so much easier for us all. Incredibly professional, but also a wonderful human touch with them all. It's a family business and every one of them are a credit to their profession. My father has already said if anything were to happen to him, he would like to use Jack and Martin [hopefully not just yet though?] and I myself feel exactly the same. An excellent company who I cannot praise highly enough. We all wish them the very best of luck for the future Wayne ConnollyPosted on Bethany StonesTrustindex verifies that the original source of the review is Google. When my mum passed away at 97 years old it was expected, but still heartbreaking. We phoned Jack, and he organised the removal of the body very respectfully, and in a very short time, but also giving us the time we needed. From that point on Jack organised everything and we could get on with our grieving without the stress of trying to organise the funeral. Jack and his staff were on hand throughout the process, to discuss any questions we had. On the day of the funeral his staff were very professional and showed an abundance of empathy. Jack himself did most of the ceremony and it was a perfect send off for a highly respected head of the family. As a family, we are so grateful to J A Kelly Independent Funeral Directors and we highly recommend Jack’s company to help you through your bereavement. Rest in Peace Veronica.Posted on Wendy SargentTrustindex verifies that the original source of the review is Google. Where do I begin, when we met Jack at a very sad time we couldn't have asked for a more caring and trustworthy person? Nothing was too much trouble and he was available 24 x 7. Jack is a very special person and we couldn't imagine anyone else taking care of our Mum? We whole heartedly recommend J.A.Kelly a small family business. God bless you. Wendy Sargent and family.Posted on Lucie-jo CampbellTrustindex verifies that the original source of the review is Google. Thank you so much for helping us and looking after our precious boy couldn’t thank you enough everything was perfect the most kindest caring people in the world thank you again yous are amazing people and amazing everything helped us give him the best send of he deserved and looked after him so delete us JA Kelly independent funeral directors are the bestPosted on Debbie SunleyTrustindex verifies that the original source of the review is Google. We would like to say a heartfelt thank you to J A Kelly Funerals for the care, compassion, and understanding they showed our family following the loss of our beloved Becca. From the very first moment, they treated us — and Becca — with the utmost dignity and respect. A special thank you goes to Jack, whose kindness and patience meant so much to us. He guided us through every step with warmth and genuine empathy, making an incredibly hard time that little bit easier. Jack’s gentle approach and attention to detail ensured that Becca’s farewell was exactly as we wanted — beautiful, personal, and full of love. We will always be grateful for the support and care shown by everyone at J A Kelly Funerals. They helped us give Becca the goodbye she truly deserved.Posted on Peter ShackletonTrustindex verifies that the original source of the review is Google. Never had to organise a funeral before so didn’t know what to do or to expect, was put in touch with jack by a family member and as soon as i sat down with him he made me feel at ease straight away, kept in touch all way through until the day came, in which his service and dedication to give my dad the send off he deserved. Would recommend jacks company to anyone.Posted on Richard AllinsonTrustindex verifies that the original source of the review is Google. From the very first conversation to the final service, I cannot express how grateful I am to Jack in taking care of everything. It was difficult trusting a complete stranger to take care of our loved one when they passed, but with Jack's professionalism, empathy, and guidance, I was confident we made the right decision in entrusting Jack and his team. The whole process was made as simple as possible and nothing was too much trouble. Myself and my family cannot thank the team enough.Posted on Azeema DerbyshireTrustindex verifies that the original source of the review is Google. Thank you to Jack for an absolutely beautiful and person centred funeral. Jack was absolutely amazing from the start to the end. He felt like family at such a difficult time for us. So understanding and so attentive to small details which made a huge difference to the whole unfortunate experience- thank you again to all the teamPosted on Gill GALEATrustindex verifies that the original source of the review is Google. I could not have wished for better care and support, throughout a very difficult time. Jack was extremely kind and compassionate, and is totally suited to his role. He led us through the whole process with empathy and expertise. I would recommend J A Kelly to anyone with complete confidence. Thank you so much
Other Reviews

★★★★★
Absolutely professional but really cared and made it easier for me and my family. I would recommend to anyone just a perfect day thank you all
Graham Holmes
26 August 2026

★★★★★
Thank you to Jack and team for the lovely caring and empathetic way they dealt with the recent passing of my mum. The thoughtful words Jack spoke at the funeral were very touching and they actually felt personal. You kept us informed all through the process and there was never any pressure . we were able to go at our own pace and there was no hard sell. so I would definitely 100% recommend this funeral directors . Thank you Daughter of Mrs Holmes
Julie Ann Holmes
26 August 2026

★★★★★
Jack and his family have been fantastic caring for my dad such a shock losing him, Jack dealt with everything as quickly as possible and with absolute dignity throughout making all our wishes for dad the best they could ever possibly be …be proud of yourself and the business you hold so close and dear…great person great family great business NOT 5 🌟 definitely 10+ from me.
Emma Rob Knight
6 March 2026

★★★★★
Very respectful and caring people. The service was beautiful. Highly recommended service.
Janette Hughes Hiscoe
6 March 2026

★★★★★
We recently lost dad a matter of weeks after losing mum. JA Kelly’s directed both funerals for us. We were so impressed with the care and sensitivity with which they handled mum’s funeral that we had no reservation about using them again for Dad’s, in fact Dad told us he wanted to use them. Jack, Martin and the team are just excellent at what they do. Jack even read the eulogy and did an amazing job. I can’t recommend JA Kelly highly enough and although nobody wants to be in a situation where they are saying goodbye to loved ones, it makes it so much easier when you are supported by such a professional and caring funeral director. Thank you for everything.
DeanC-506
Yell
5 June 2026

★★★★★
The most difficult time of anyone’s life is dealing with funeral arrangements, whilst trying to do everything ‘just right’ for your loved ones and also the family! Jack, Martin and their excellent company made that so much easier dealing with the losses of both our Mum then Dad, both our parents had wished that J.A.Kelly would look after them and they certainly did them proud! A wonderful company and on behalf of our family, we can’t praise them enough! Thank you from the Connolly family
Wayne Connolly
4 August 2026

★★★★★
After mum passed recently (Dec 2025) we contacted J A Kelly to help take care of the funeral arrangements. I have to say it was the best decision we could have made. The care and support we received from Jack and Martin was first class. Nothing was too much trouble and they were there for any questions or concerns that arose during what was an extremely difficult time for the family. The attention to detail for every aspect of the funeral arrangements was made so much easier by the guidance they gave us and we genuinely wouldn't have known where to start without them. A day that the whole family was dreading was made so much easier by the sensitive and caring way that J A Kelly handled everything. I know that I speak for the entire family when I say that we can't thank them enough for everything.
DeanC-498
Yell
26 August 2026

★★★★★
Jack and everyone at J.A Kelly are kind, caring and compassionate. They handled my mums funeral with dignity and respect. Jack is extremely honest, understanding, professional and thoughtful. He listened and gave excellent choices.He goes above and beyond to make sure everything is exactly as you want it. Thank you for everything and making a difficult time bearable. Gill
Gill Galea
26 August 2026

★★★★★
We can not thank Jack and his team enough for the service they provided for my mother in laws funeral. Everything ran so smoothly and nothing was too much from the moment we entered J A Kelly's to the service they provided on the day. Thank you so much to Jack and the team.
Elaine Whelan
3 October 2025

★★★★★
Wow guys. I really can’t thank you and Martin enough for what you’ve done for me and my husband. A little back story, my baby was born sleeping last month, we had a funeral director who broken our trust, and stepped way over the line, so on Saturday I had my baby in our car, and had to take her home. I got in contact with this funeral home and explained what had happened. Immediately they took in my baby girl and treat us all with so much respect. They always say someone will got the extra mile for you, but these guys went to the moon and back for us. Made our day that much more easier to cope with. From the bottom of my heart we are so so grateful macie-mae had the best send off, and it was definitely because of this funeral home. From the minute my baby was in his care he assured us so so much. We owe these guys our whole life. My baby always had the nickname tigger, and jack and Martin even put that on her temporary grave plaque without us asking. And when I asked how he knows his reply was “ I listen”. What a blessing this company is 🥹🥹 thank you so so so much we will always be so so grateful❤️
Cody Townend
2 December 2025